We empower employees to 

reach their potential

Our Training Solutions

Customer Service

The training solutions for customer service cover multiple skills that can help grow your organization in many ways like CRM, customer relationship, complaints and delivery.

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Sales

The training solutions offered for sales services covers a variety of fields that include effective telesales, selling skills and closing skills. These all help grow your business.

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Management Development

The management development training solutions cover many topics like leadership and management skills, motivation, project and performance management and negotiations.

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Personal Development

The personal development training solutions are packaged to provide managers with the necessary set of skills and tools to achieve their objectives while maintaining a positive atmosphere.

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Our Industries

Retail

This is the complete package tailored for high performance retail customer service and sales that can help your employees increase the number of sales and satisfied customers.

Call Center

This tailored package is focused on the following call center Key Performance Indicators (KPIs), which is done by focusing on customer contact center key performance indicators (KPI’s).

Banking

This package is tailored to match the customer service and sales needs of the banking sector, which is done by focusing on the key performance indicators (KPIs).

Telecommunications

This tailored package provides the account manager with the necessary set of skills and tools to achieve the key performance objectives.

Public Sector

In this package, new employees will learn why most municipalities have become successful at serving and helping  their customers.

Testimonials

Department of Transport
Training & Development Team

I must say we did the right thing by choosing Alliance and we are very pleased with the feedback from the training. I think you guys are amazing. Big thanks to all of you.

A participant from
National Bank of Abu Dhabi

I wish to attend more training session with Alliance, the training was excellent and I learned a lot from it. one of the best courses I have ever attended. Thank you.

Latest Blog Posts

3 Techniques for Acing a Phone Interview

Posted April 13, 2014

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Talent Management Now Defines HR

Posted April 7, 2014

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7 Forces Disrupting
Sales

Posted April 1, 2014

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